Payment methods

At Cobar & Clarke, we prioritise your security and ease of use. That’s why we offer a variety of reliable and compliant payment methods that meet all Australian legal standards.

Mastercard
Mastercard is widely trusted for its strong security features and global reliability.
To pay with Mastercard:

  • Select Mastercard during checkout

  • Enter your card details and required security information

  • Complete your bank’s verification process

  • After the transaction is completed, you will be redirected to our website and receive an order confirmation

Visa
Visa is a globally accepted and secure payment option, offering fast and easy transactions.
To pay with Visa:

  • Choose Visa at checkout

  • Provide your card information and necessary security credentials

  • Follow your bank’s security verification

  • Once payment is complete, you will be redirected to our website and receive confirmation of your order

American Express
American Express is known for excellent service and secure payments.
To pay with American Express:

  • Select American Express during checkout

  • Enter your card details and verification code

  • Finalise the payment through your bank’s security process

  • You will be redirected to our website and receive confirmation of your purchase

Shop Pay
Shop Pay offers a fast and secure checkout experience with the option to save your details for future purchases.
To use Shop Pay:

  • Select Shop Pay at the checkout

  • Enter your details or log in to your Shop Pay account

  • Complete the transaction and receive confirmation on our website

Google Pay
Google Pay enables quick and secure payments using your saved details.
To pay with Google Pay:

  • Choose Google Pay during checkout

  • Select your preferred payment method from your Google account

  • Confirm the payment using your device’s authentication (Face ID, fingerprint, or passcode)

  • After successful payment, you’ll be redirected to our website and receive a confirmation

Apple Pay
Apple Pay provides a secure and convenient way to pay using Apple devices.
To complete your purchase with Apple Pay:

  • Select Apple Pay at checkout

  • Choose the Apple device you wish to use

  • Authenticate using Face ID, Touch ID, or your passcode

  • Once the payment is confirmed, you will be redirected to our site and receive your order confirmation

Security and Privacy
We take your online security seriously. All transactions are encrypted and securely processed. Our systems are frequently updated and monitored to comply with the latest security protocols and Australian legal requirements.

 

Website Name: Cobar & Clarke
Contact Email: info@cobarandclarke.com
Phone Number: +31 657947213 (not for customer service inquiries)
Company Name: Arentsen DGTL
Company Address: van Houtstraat 8, Duiven, 6921BG, Netherlands
Company Registration Number: 91554241

Our customer service is available Monday to Friday, from 09:00 to 17:00 (AEST), via our email info@cobarandclarke.com and our contact form. We typically respond within 24–48 hours.

 

FAQ

How long does it take to process an order?

If you place your order before 22:00 (CEST), we strive to process and prepare it for shipment within 1 to 3 business days.


When will my order be delivered?

The delivery timeframe of your order is typically 4-11 business days and is split into the following processes:

Processing: We begin preparing your order within 1 to 3 business days, from Monday to Friday. Orders placed by 22:00 (CEST) are handled the same day. If you place your order over the weekend, it will be processed on the next business day.


Delivery: Once your order is processed, delivery generally takes between 3 to 8 business days. Please remember, this is an estimate, external factors such as weather disruptions or courier delays may affect actual delivery times.

for further information about shipment & delivery please review our Shipping Policy.


How do I track my order?

Once your package is shipped, you will receive an email containing your order number. You can track your order anytime by entering the order number on our 'Track Your Order' page.


Are there any shipping fees?

There are no shipping fees, every order ships for free, no matter the package size or weight.


What is your return policy?

You may return any item within 30 days of receiving your order. The cost of return shipping falls on the customer. After approval, refunds will be processed to the original payment method. For full details, please review our Return Policy.


Do you offer free returns?

No, customers are responsible for return shipping fees unless the item is defective or qualifies for an exception. More details can be found in our Return Policy.


Are there any return exceptions?

Yes, certain items may only be eligible for a partial refund, such as used or damaged products that are not in their original condition. Please refer to our Return Policy for specifics.


How can I get help with my order?

For any concerns or questions, feel free to reach out to us through our Contact Form below. We strive to respond as quickly as possible.